Your first step.
A little more clarity.

Requesting a visit

Call 978-296-8300 to discuss appointments. You can also request a general callback using the contact page once its receiving service is configured. A callback request is not an appointment confirmation.

What to ask before scheduling

• Is the service available at Fitchburg, and which clinician is appropriate?
• What age ranges and visit formats are offered?
• Is my specific insurance plan accepted by this provider at this address?
• Are a referral, authorization, or records required?
• What costs or payment arrangements should I understand?
• What accessibility or language arrangements can the office confirm?

Preparing for an initial appointment

Ask the team what identification, insurance details, medication information, or prior records are needed. Use only the approved clinical process to share health records. Do not attach medical documents to a general website message or send them by ordinary email.

Insurance & payment

Insurance participation and benefits depend on your plan, clinician, service, and location. We do not publish an unverified list of accepted plans. Confirm coverage and any expected out-of-pocket costs with the office and your insurer.

Telehealth & in-person care

Ask whether your visit can take place remotely and whether eligibility, technology, or location requirements apply. Follow the office’s approved instructions rather than sending clinical information through this website.

Hours, access & cancellations

Please call for current hours, parking and accessibility details, appointment policies, and cancellation requirements. These operational details have not been confirmed for publication in this preview.

Support groups

You do not need to be a BHS patient to express interest in the planned community programs. Group information and clinical appointment requests are separate. Dates, fees, and participation rules must be confirmed before attendance.